1. Frame

    We agree what the work has to achieve, and what it does not, before anything is drawn.

  2. Shape

    Structure, type and colour settle into a system rather than a set of separate screens.

  3. Build

    It ships as components, each reviewed against the thing it replaces before the next one starts.

  4. Tend

    Measured once it is live, then adjusted. A site is not finished, it is kept.